1. How small of a program will Conexion One provides?
a. Conexion One will provide services for single seat programs. We appreciate the opportunity to assist customers and be part of their future growth.

2. Can you provide English?
a. Yes English with or without Spanish accent is provided.

3. Can I use my supervisor at my location?
a. Yes our technology allows seamless supervisor transfer, monitoring and coaching from you location. You can even listen to your agents from your cell phone.

4. Do you have personnel to assist us in the US?
a. Yes all our program developers are located in the US and will evaluate your needs at your location

5. How secure is our data with you?
a. We operate one of the most secure centers globally. Fortune 500 companies rely on us over the competitors because of our security policy.

6. Can we just use your service in an emergency?
a. Yes we have a redundant center option available on a retainer fee.

7. Can I interview the personnel answering my calls?
a. Yes we promote this from the beginning.

8. Can you provide custom reports?
a. Yes our reporting system is manufactured by Conexion One and is a certified Microsoft Gold solution.

9. Can you connect your systems with mine?
a. Yes depending on the application we can do so and adhere to your security requirements.

Address

1800 Bering Drive, Suite 945
Houston, Texas 77057

Oriente 233 No. 168
Col. Agricola Oriental,
C.P 08500 México, D.F.

Contact Number Office

USA +1 877 486-4239

Mexico (+5255) 1167-4000

E-mail info@oneconexion.com