Customer Care

Our award-winning Customer Care Practice revolves around continuously improving the experience of our clients. Delivered via voice, email, social media and chat channels, we implement innovative processes that result in exceptional performance metrics. Customer care services include:

• General inquiries
• Account activation status
• Applications/order processing
• Billing inquiries
• Change of address
• Delivery status
• Disputes handling
• Missing, wrong and damaged goods
• Payment processing
• Product information
• Reservations
• Returns
• Services support

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Customer Care
Technical Support
Sales
Customer Administration
Market Research
U.S. Spanish Dialect

Address

1800 Bering Drive, Suite 945
Houston, Texas 77057

Oriente 233 No. 168
Col. Agricola Oriental,
C.P 08500 México, D.F.

Contact Number Office

USA +1 877 486-4239

Mexico (+5255) 1167-4000

E-mail info@oneconexion.com